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2002 Archives

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Sold! One California Town

An entire town has been sold online through auction provider eBay.com. The town of Bridgeville, California sold for nearly $1.8 million. It was the first town auction of its kind on eBay. Read more at Wired News.

Posted on December 27, 2002



My Online Xmas

BBC reporter Tim Weber detailed his personal shopping encounters this holiday season as he tried to buy specific items online such as CD's, a robe and a knights' castle. He was able to make his purchases but encountered difficulties along the way from limited gift wrapping options to out of stock items. Read more at BBC News.

Posted on December 20, 2002

Web Boutiques Getting Squeezed

While large online retailers are expected to share in record breaking revenues, many small online merchants may be struggling to compete. For example, CDNow recently turned the technology of its website over to Amazon.com. Major retailers like Amazon.com, Target and Wal-mart are using their brand power to grab market share from small specialty websites. Read more at Wired.

Posted on December 14, 2002

Internet Shopping Set for New Record

Online sales are expected to grow again despite the recession according to analysts. Early indications show online sales up 34% over last season. Read more at the BBC.

Posted on December 11, 2002

CDNow Relaunches Using Amazon.com's Ecommerce Platform

After a major staff reduction, CDNOw.com, one of the top online music retailers, will now by powered by Amazon.com technology. Amazon.com will provide inventory, fulfillment, site content and customer service. CDNow will remain a part of BeMusic, which is also home to BMG Music Service and BeMusic's other record club businesses. Read more at The Write News.

Posted on December 9, 2002

Publisher Sells Its Own Electronic Books

HarperCollins, one of the top fiction publishers, is competiting directly with retailers by opening up four ebook stores to sell its books directly to readers. Visitors to perfectbound.com can purchase and download PerfectBound ebooks in Adobe, Microsoft, and Palm ebook formats. Read more at The Write News.

Posted on December 8, 2002

Electronic Greetings With a Dark Side

Not all electronic greetings are fun and safe. In fact some may come with stealth viruses attached to them that can harm your computer. SurfControl, an email filtering company, has issued a warning about potential viruses in online greetings. Read more at The Write News.

Posted on December 6, 2002

Email Santa

Santa's inbox is filling up with emails from excited kids. More and more children are choosing to email Santa instead of mailing a letter. EmailSanta.com now receives half a million Santa emails per year. Read more at Wired.com.

Posted on November 30, 2002

Amazon Directs Shoppers to Borders

Amazon.com is now letting customers pick up books, cds and movies at Borders stores in an expansion of the Amazon-Borders deal. Read more at News.com.

Posted on November 27, 2002



eBay's Identity Thieves

Con artists are targeting eBay to steal credit cards and account informaton. Once criminals have stolen an eBay account they use to defraud eBay consumers. Some fake eBay websites (that imitate eBay to confuse eBay customers) also try to obtain personal information such as social security numbers, mother's maiden name and bank account routing number. Read more at News.com.

Posted on November 23, 2002

Amazon Powered Waldenbooks.com Opens

Waldenbooks has opened its website which is operated by Amazon.com ecommerce technology. The new site is a continuation of Amazon's deal with Borders. Borders Group is the parent company of Waldenbooks. Read more at The Write News.

Posted on November 22, 2002

Teens Banned From AOL Shopping

Only adults can shop at AOL Shopping. AOL has banned teens after concerns they would be able to purchase pornography, alcohol and tobacco from partner sites. Read more at News.com

Posted on November 18, 2002

Delight-O-Meter Returns

Amazon.com has launched its holiday Delight-O-Meter, which first appeared on the site for the 2000 holiday season. Viewable on the Amazon.com Welcome page, the Delight-O-Meter tracks the approximate number of items ordered from Amazon.com domains worldwide.

Posted on November 16, 2002

Web Holiday Sales Look Good

Web sales could be good this holiday season for online retailers according to research firm GartnerG2. GartnerG2 forecasts sales over the Internet to jump 48 percent to $38.2 billion in 2002 from $25.7 billion last year. Read more at News.com.

Posted on November 14, 2002

More Women Shop Online

Women shop online more than men according to a new study from the UK. The study found that 22% of women shop online compared to 19% of men. Women spend more online clothes online and men spend more on items like travel. Read more at the BBC.

Posted on November 11, 2002



Amazon Expands Magazine Store

Amazon.com announced over 50,000 subscriptions are now available in its Magazine & Newspaper Subscriptions store, with tens of thousands more to come. Visitors will find newsstand titles such as People and Newsweek, newspapers ranging from USA Today to the Jerusalem Post, and trade publications for subjects spanning everything from advertising to zoology, including such obscure titles as Crazy for Cross Stitch, Eurofruit and American Animal Trainer Magazine.

Posted on November 8, 2002

Online Music Sales Plummet

Web music sales have plumetted and online swapping services are being blamed. Revenues have fallen 25% in the first nine months of 2002. Read more at the BBC.

Posted on November 4, 2002

Wal-Mart Adds DVD Rentals

Wal-Mart plans to rent DVDs to customers through its walmart.com website beginning with a test of the new service called Wal-Mart DVD Rentals. The company launched the test for Wal-Mart DVD Rentals in October and, based on feedback it gathers from an initial group of customers, will fine-tune the service before rolling it out to all customers nationwide next year. The service will compete with other online DVD rental services such as NetFlix.com. Read more at The Write News.

Posted on October 26, 2002

ConsumerReports.org Hits 1 Million Mark

ConsumerReports.org reported that it has exceeded one million active paid subscribers, making it the largest publication-based subscription site on the Web. ConsumerReports.org has been continually growing its subscription base since its launch in November of 1997. Read more at The Write News.

Posted on October 23, 2002

Retailers Team Up for Holiday Season

Retailers are teaming up for the upcoming holiday season. Sears and KBToys and Office Depot and Amazon.com are just couple of the recent ecommerce partnerships. Read more at USA Today.

Posted on October 22, 2002

Online Auctions are Booming

Web auctions are a booming business and are expanding into all types of commerce. Online auction sales are expected to grow to over $50 billion by 2007 -- according to Forrester Research. Auctions are expected to grow as major retailers enlist auctions to sell excess inventory and more people become familiar with and start using auctions regularly. Read more at News.com.

Posted on October 21, 2002

Walmart.com Takes on NetFlix DVD Rentals

Wal-Mart is testing a new service called Wal-Mart DVD Rentals. The company launched the test for Wal-Mart DVD Rentals in October and, based on feedback it gathers from an initial group of customers, will fine-tune the service before rolling it out to all customers nationwide next year. The monthly subscription rate is $18.86. The customer pays only the monthly subscription and is never charged a late fee or postage. The rental store will carry over 12,000 titles. The service will compete with other online DVD rental services such as NetFlix.com.

Posted on October 17, 2002

Yahoo Wants Used Goods Sales

Yahoo is no longer allowing individual vendors to list items for free on its Used Goods website. Instead, Yahoo hopes to interest major retailers in listings lots of items in its used good sections. Read more at News.com.

Posted on October 15, 2002

eBay TV Show Postponed

eBay TV has been delayed until 2003. The eBay TV program, which is a joint effort between eBay and Sony Pictures Television, was originally supposed to launch this Fall. Read more at News.com.

Posted on October 10, 2002

Service Targets Deadbeat Bidders

No one appreciates people who bid for item and refuse to pay for it if they win. A new service from ChannelAdvisor targets these deadbeat bidders and blocks them from placing bids. Other kinds of fraud, such as sellers listing items for sale and then never mailing them -- are more common problems with online auctions than deadbeat bidders. Read more at News.com.

Posted on October 9, 2002

Auction Shipping Tip: Trim Your Boxes

Auctionbytes.com is offering this suggestion for auction retailers: trim your boxes a little to cut back on high postage costs on smaller packages. Click here to learn more.

Posted on October 6, 2002

Night Owls Boost Ecommerce

Late-night shoppers are driving sales at many online stores in the UK, according to Barclaycard. Research suggested that 1/3 of all sales occured from 6pm and 9am. Read more at the BBC.

Posted on October 4, 2002

eBay, PayPal Merger Official

PayPal is now officially part of the online auction giant eBay. Read more at News.com.

Posted on October 3, 2002

Abebooks Lists Used Books Inventory on Amazon.com

Abebooks, an online marketplace for used, rare and out-of-print books, announced it is making millions of books available through Amazon's Marketplace program, which enables third party sellers to list inventory in Amazon.com's retail catalog. Abebooks' inventory will be available to book buyers worldwide on Amazon.com's ecommerce platform, significantly expanding the selection of used books available to Amazon.com customers. Read more at The Write News.

Posted on September 24, 2002

Benefits of Online Insurance Shopping

The ease of shopping online can help those seeking insurance policies. Shoppers can complete the insurance forms themselves and obtain quotes from different providers. Many sites offer information about the policies and what they cover, but if you are unfamiliar with a particular type of insurance policy you might be better off contacting an insurance agent by phone. Read more at The Witchita Eagle.

Posted on September 22, 2002

Online Dating Thrives

More and more people are turning to personals websites to find dates as online dating becomes commonplace. Date seekers don't mind paying subscription fees to these sites either, which is boosting profits for the online dating leaders. Some of the top online personals sites include Yahoo Personals, Match.com, Kiss.com, SomeoneLikesYou.com, Date.com, DreamMates.com, FriendFinder.com and UDate.com. Read more at MSNBC.com.

Posted on September 19, 2002

Travelocity to Provide Clearer Car Rental Quotes

Travelocity said it is adding tax and surcharge fees to its car rental quotes to make prices more clear. Travelocity's competitors Expedia and Orbitz currently do not include these fees. Read more at News.com

Posted on September 17, 2002

Live Customer Assistance Online

LivePerson is improving its customer assitance tool that it provides to ecommerce websites. The tool will allow online stores to track movements of their customers and allow them to offer live assistance and information through pop-up windows. Online stores will be able to view and identify current shoppers and know what products and pages the shoppers are looking at. Read more at News.com.

Posted on September 16, 2002

Buy Enron's Assets Online

Enron's servers, computer and chairs are being auctioned off on Dovebid.com on Sept. 25 and 26. Items with Enron's logo on it have been a hot seller on eBay's auctions. Read more at News.com.

Posted on September 10, 2002

Sniping Nuts and Bolts

Looking for tips and tools on placing those last-minute winning auction bids? Auctionbytes.com provides a list of tools and resources that can help you in this article. A handy comparison chart is also available.

Posted on September 8, 2002

Amazon Launches Office Depot Store

Office Depot, Inc., a seller of office products, and Amazon.com, Inc. announced an ecommerce strategic alliance with launch of the Office Products store at Amazon.com. Office Depot will offer more than 50,000 products, including classic office supplies--including pens; ink and toner; paper; technology products such as computers, printers, monitors and all-in-one machines; and office furniture such as desks, chairs and bookcases.

Posted on September 6, 2002

U.S. Government Auctions Coffins and Banana Juice Online

The U.S. Government has launched an online auction website offering items including coffins, banana juice, barges, real estate, jewelry, cars, horses and bear heads. The auction can be found on the FirstGov.gov website at: http://www.firstgov.gov/shopping/auctions/auctions.shtml Read more at WashingtonPost.com.

Posted on September 3, 2002

Amazon Lowers Free Shipping to $25

After seeing positive results from its test of Free Super Saver Shipping on qualifying orders over $49, Amazon.com announced it is further lowering the qualifying order size for its popular free shipping option to $25. The company will decide at the test's conclusion whether the $25 ordering threshold can become permanent.

Posted on August 31, 2002

eSnipe Expands Auction Tools

eSnipe, a provider of web auction tools with 100,000 members, is enhancing its tools to include email notification when they are outbid on an auciton items. The expanded service will now allow users to place automatic, last-minute bids on Yahoo, like it does on eBay. Read more at News.com.

Posted on August 27, 2002

Safeway Testing Online Home Delivery

Safeway is testing online delivery through a 50 employee unit at its Vons division in San Diego county. Safeway's Vons stores will compete with Albertson's, which already has an established online grocery presence in San Diego County. Read more at EcommerceTimes.com.

Posted on August 22, 2002

Amazon and Target Expand Online Store

The Amazon and Target agreement is expanding. The companies are planning to launch additional stores on Amazon.com including stores for Marshall Field's and Mervyn's. This brings additional products to Amazon.com, including apparel. Read more at The Write News.

Posted on August 21, 2002

Big Profits for Online Dating Sites

Online dating is generating revenues thanks to subscribers who are happy to pay fees to find a date online. Some of the leading online dating sites include Match.com, Friendfinder and Yahoo. Read more at EcommerceTimes.com.

Posted on August 13, 2002

Top Travel Sites Running Promotions

Travel sites such as Priceline.com, Expedia.com and Trip.com are running numerous promotions featuring hotel discounts. An EcommerceTimes article said the travel sites could be running the discounts in case airline ticket sales remain slow. Read more at EcommerceTimes.com.

Posted on August 11, 2002

Digital Cameras are Hot

Digital Cameras are providing big sales for Sony, Olympus, Canon and Kodak. Sales of digital cameras grew 50% in the first half of 2002. Read more at News.com.

Posted on August 8, 2002

Online Grocery Comeback

Webvan was a dotcom failure, but now traditional grocery stores like Albertson's and Safeway are taking a common sense approach to online grocery shopping. Jupiter predicts online grocery shopping could eventually be a $11 billion market. Read more at EcommerceTimes.com.

Posted on August 6, 2002

eBay Sells Traditional Auction House

eBay has sold its Butterfields auction house to Bonhams -- exiting the tradional auction business. Read more at News.com.

Posted on August 1, 2002

Ebay Trading Assitants

Ebay is launching a new service which provides assistants (experienced Ebay sellers) to help people learn to use its auctions more quickly. The assistants will receive a commission of any sale the trainee makes. Read more at EcommerceTimes.com.

Posted on July 25, 2002

Lifetime and QVC to Launch Online Store

Lifetime, a cable network for women, is extending its brand to online shopping by teaming up with Global-QVC Solutions to create an online store expressly for women.

Posted on July 19, 2002

uBid Adds Listing Fees

Prepare to pay for auction listings at uBid. Bids will range from 5 cents to 75 cents. Read more at News.com.

Posted on July 16, 2002

Amazon to Run Virgin Entertainment Website

Amazon.com is going to run virginmega.com for the Virgin Entertainment Group. The music and entertainment website will be powered by Amazon.com's ecommerce platform. Read more at The Write News.

Posted on July 11, 2002

Amazon Takes Ecommerce Webby

Amazon has snagged both the Webby Award and People's Voice awards at the Webby's for the commerce category. In other awards, Lonely Planet Online online won in the travel category and evite won in the services category. More winners can be found in this article from The Write News.

Posted on July 5, 2002

Amazon and Clothes

Amazon.com apparently has plans to start selling clothes on its website. Companies providing clothes for sale on Amazon could include Nordstrom, Gap and Old Navy -- but it is just speculation at this point. Read more at EcommerceTimes.com.

Posted on July 2, 2002

Yahoo Closes European Auctions

Yahoo has closed five of its European Auction websites in a deal with competitor Ebay. Yahoo's auction sites in England, France, Italy, Spain, and Germany will now link to Ebay. Read more at News.com.

Posted on June 28, 2002

Amazon Launches Canada Site

Amazon.com has launched Amazon.ca, its new Canadian website which lists prices in Canadian dollars. The company also announced it has selected Assured Logistics, a part of the Canada Post group of companies, to handle fulfillment services for Amazon.ca.

Posted on June 27, 2002

Yahoo Adds Wine Auction Listings

Yahoo Auctions is increasing the number of wine auctions is lists by adding actions from USWineAuction in a new partnership. USWineAuction will now faciliate wine auction listings for Yahoo. Read more at News.com and EcommerceTimes.com.

Posted on June 25, 2002

Trip.com Teams With Nickelodeon

Trip.com, a leisure travel website, and Nickelodeon, an entertainment brand for kids, announced a multi-million dollar marketing partnership to create and promote special family travel packages to their respective user bases. NickJr.com will integrate Trip.com's technology and family-oriented inventory on a co-branded site that will launch this fall.

Posted on June 21, 2002

Online Book Discount Wars Escalate

Barnes & Noble.com has announced a summer sale, offering shoppers 30% off all newly published books. Encompassing over 50,000 titles, the sale includes all books, audio books and ebooks published since January 1, 2002. The new sale competes with Amazon.com's new offer of free shipping on order over $49. Buy.com Inc. entered the summer sales competition announced that it will offer free shipping site-wide with no minimum purchase required. Buy.com is also offering an additional 10% off Amazon.com's prices on books.

Posted on June 20, 2002

Auction Service Providers Find Profits

Ebay is not the only company making money from auctions. Some of the companies that provide services to the online auction industry are also generating profits. Some of these companies include AuctionWatch.com, PayPal (which Ebay now owns) and Andale. Read more at News.com.

Posted on June 11, 2002

Barnes and Noble Adds Book Browsing Tool

Barnes & Noble.com is trying to make its onlien bookstore better with the launch of a new browsing tool. The tool allows customers to find books by browsing through keywords such as vampires, time periods and featured authors. The keywords get more specific the more visitors click. Read more at The Write News.

Posted on June 8, 2002

eBay Closes Segway Auctions

eBay has shut down two auctions that appeared on eBay for the new segway scooter. Auction prices for the items before they were pulled reached $14,000. The auctions were pulled after Segway informed eBay that the auctions "infringed on its intellectual-property rights." Read more at News.com.

Posted on June 7, 2002

Priceline Acquires Lowestfare.com

Priceline.com, which offers name-your-own-price travel deals, has bought struggling competitor Lowestfare.com. Although it was struggling Lowestfare.com still received 600,000 unique visitors in March. Read more about the acquisition at News.com.

Posted on June 5, 2002

Wireless Alerts for eBay Users

Ebays users can now use cell phones and other wireless connections to find out the lastest eBay bids. The service from InPhonic will cost $2.99 per month. Read more at USA Today.

Posted on June 4, 2002

Amazon To Pay Affiliate Commissions on Used Goods

In a move that signals Amazon's strong interest in expanding its used goods business, Amazon has started to pay its hundreds of thousands of affiliates for sales on used goods. Previously, the company only paid affiliate commissions on items sold directly by Amazon.com. Read more at News.com.

Posted on May 30, 2002

Consumers Don't Want to Pay For Web Services

According to a new Jupiter Research Report 69% of people surveyed aren't ready to pay for fee-based services like email and online bill paying. That's even higher than the resistance to paying for online content. Read more at The Write News.

Posted on May 29, 2002

Bertelsmann Grabs Napster

Bertelsmann, the German media powerhouse, has bought up Napster's assets, the music trading service which was shut down for copyright violations. Napster.com has been down ever since, but still plans to launch some type of fee-based music service. Read more at the New York Times.

Posted on May 26, 2002

Amazon Adds Catalog Listings

Amazon.com is testing catalog listings on its website. Targeted at broadband users the catalogs load as full-page graphics for each page of the catalog. Users can only browse the catalogs on the site and still must call the merchant to order. Read more at News.com.

Posted on May 25, 2002

Online DVD Site Plans IPO

Netflix.com, an online DVD rental website, is launching its IPO. The Los Gatos, California based company claims to have a hefty 600,000 subscribers. Read more at Wired.

Posted on May 20, 2002

Strange Sports Memorabilia Auctioned Online

Chewed chewing gum, bone chips from surgery and goatee clippings are just a few of the odd sports memorabilia items being auctioned on the web. And in many cases auction surfers are buying these odd items (along with typical ones) directly from the players. Read more at The Washington Post.

Posted on May 17, 2002

Amazon's Used Goods Strategy

Amazon.com is expanding to allow used goods sellers to list items on its website. The move makes Amazon.com more competitive with used goods sales leader eBay.com. Amazon.com recently received criticism for the Author's Guild for selling used books next to brand new ones.Read more at News.com.

Posted on May 14, 2002

EU Implements Ecommerce Tarrifs

The EU has moved forward on Web Taxes, called a Value Added Tax, that will apply to merchants outside of the EU. Read more at the BBC.

Posted on May 8, 2002

Do You Need eBay Schooling?

Are you comfortable with your knowledge and skill at using web auction provider eBay, or could you use some help? If so, there are actually courses and seminars out there to help you. They include instruction, course packets and lectures on using escrow services and online payment systems. Read more at CNET.

Posted on May 6, 2002

R.R. Bowker Acquires PubNet

R.R. Bowker, a publisher of bibliographic information and the official agency for assigning ISBNs in the United States, announced that it has agreed to acquire PubNet, an electronic commerce service that allows booksellers to order titles directly from publishers. Bowker has owned 25 percent of the company since its public launch in 1997. Read more at The Write News

Posted on May 3, 2002

Webby Awards Announced

Nominees competing for The 6th Annual Webby Awards have been announced. The following sites were nominated in the commerce category:
Amazon.com
BabyCenter
Cooking.com
Travelocity.com
Williams-Sonoma

Posted on May 2, 2002

Yahoo Cuts Auction Staff

Yahoo has let 40 people go from its auction division. Yahoo Auctions still trails far behind web auctions leader eBay. Read more at CNET.

Posted on April 28, 2002

Borders and Amazon Launch In-Store Pickup

Amazon.com and Borders.com have announced the launch of an In-store pickup service where readers can order books, music CDs and DVDs from Amazon.com or Borders.com (which users Amazon.com's ecommerce system on its website) and pick them up at Borders Books and Music stores nationwide. Read more at The Write News.

Posted on April 26, 2002

Will eBay Buy PayPal?

Rumor has it that eBay is considering purchasing PayPal, an online payment network. eBay might be interested in the company, because it has struggled growing its own payment system and many of its merchants use PayPal. However, there has been no confirmation from either eBay or PayPal that a deal might be underway. Read more at epaynews.com.

Posted on April 25, 2002

Amazon Considering Canadian Website

Rumors are surfacing that Amazon.com might be planning to launch a Canadian specific retail website. There is speculation that Amazon is in talks with both Canada Post, the Canadian post office, and with Raincoast Books, a Canadian book distributor. If the rumors are true, the site could launch as early as this Summer. Read more at News.com.

Posted on April 24, 2002

Amazon Revenues Up in Q1

Amazon.com turned in another good quarter performance and beat estimates from financial analysts. The company reported a revenue increase of 20%+ over last quarter and also cut its losses. Amazon also raised its forecasts for future quarters. Read more at CNN Money.

Posted on April 23, 2002

eBay Juggernaut Rolls On

eBay continues to impress and to grow its massive online trading community and profits and revenues. eBay has more than 126 million auction listings. An interesting article from Knowledge@Wharton explains eBay's strengths and how it became the monster company it is today. It also mentions that eBay's only threat, may be eBay itself.Click here to read the article.

Posted on April 20, 2002

PayPal Security Risk Discovered

A PayPal security risk has been discovered that allows hackers to name their own price on items. Hackers can apparently change the price of an item by editing the PayPal order link code. Read more at Wired.

Posted on April 19, 2002

Ebay Adds New Discussion Board Rules

eBay.com is adding new rules to its online discussion boards, upsetting many of the regular buyers and sellers. According to CNET, some of the new restrictions include no postings of warnings about being ripped off by a buyer or seller, no discussion of where to purchase a particular item and no sharing of private email addresses. Members can be banned from using eBay for violating these new rules. Read more at CNET.

Posted on April 17, 2002

Oprah Scales Back Book Club

Oprah, whose book selections are used by both brick-and-morat and online booksellers, is scaling back her regular book selections in the Oprah's Book Club. Oprah's Book Club was a boon to publishers and unnoticed authors. Her selections immediately jumped to the top of the bestseller lists. Booksellers were always ready to immediately purchase her latest selection. Read more at The Write News.

Posted on April 13, 2002

Online Retail Accelerating

Online retail sales are up 41% for the 1st quarter of 2002 over this same period in 2001 according to BizRate.com. BizRate predicts an increase of 44% total for the entire year. Read more at Newsbytes.

Posted on April 12, 2002

Fraud Most Upsetting to Eshoppers

Consumers complain about many aspects of online shopping, but fraud still rates as the biggest burden for consumers. Almost 43% of all online fraud cases reported last year had to do with problems with online auctions -- according to the Internet Fraud Complaint Center. Other studies dispute this finding. Other frauds that have plagued consumers included email scams, credit card fraud and identity theft. Read more at Newsbytes.

Posted on April 10, 2002

eBay Suffers Third Straight Day of Problems

eBay says it is back online after suffering outages for three consecutive days. Problems have occured from people trying to access their "My eBay" pages, view the homepage and when trying to view pages in the clothing or jewelry auctions. Last month eBay had an outage involving the homepage, although auctions and auction listings were still available. Read more at News.com.

Posted on April 9, 2002

Ebay Cancels Some Affiliates

Ebay.com has canceled some of its affiliate program member websites because it claims the websites generated large numbers of number of bids on items with no intention of completing the purchase. Through the program websites are compensated by delivering actual bids on auctions, as well as by generating new eBay members. Some sellers have complained about eBay's affiliate programs for generating numerous useless bids. Read more at CNET.

Posted on April 6, 2002

Away.com Acquires GORP.com

Away.com, an online travel destination, announced the acquisition of New York-based GORP.com (Great Outdoor Recreation Pages), a website covering outdoor recreation and adventure travel. Before the acquisition GORP.com was a major competitor of Away.com in the adventure and outdoor travel market. Both companies had to cut costs and lay off staff during the recent dot-com downturn. The Washington Post reported that about half of GORP.com's 30 employees will be laid off as a result of the acquistion. Read more at The Write News.

Posted on April 5, 2002

eBay Plugs Security Hole

eBay has closed a serious security hole which allowed hackers to access member's accounts. Apparently, the hackers were able to view a customers credit card history with eBay but could not access card card numbers. Read more at CNET and Newsbytes.

Posted on April 3, 2002

Web Shoppers Don't Buy Jeans

Buying products like jeans online hasn't lived up to its potential as far as merchants concerned. A recent study finds that this isn't likely to change anytime soon. People have not shown must interest in the virtual models found on website for trying on different clothes. The article goes on to suggest that it will take a new generation of shoppers before customers adapt to buying products like clothes. Read more at CNET.

Posted on March 30, 2002

Travelocity Grabs Site59

Travelocity.com, a travel site on the Web, announced it has reached an agreement to purchase Site59.com, Inc., an online seller of last-minute merchant model air, hotel and rental car inventory. Site59 launched in May 2000 and was developed and backed by iFormation Group, a partnership between The Boston Consulting Group, Goldman Sachs and General Atlantic Partners. Under terms of the deal, Travelocity.com will acquire Site59 for $43 million in cash.

Posted on March 29, 2002

Stephen King Excerpt Beamed to Readers

In the promotional blitz for Stephen King's latest hardcover the publisher Simon & Schuster has teamed with Palm and a company named Streetbeam Inc., to beam an excerpt of the book directly to customer's Palm Pilots. For the next several weeks, New Yorkers with a Palm Powered handheld can get a free excerpt from King's new book by pointing their handheld at one of the 100 kiosks set up on the sidewalks of midtown Manhattan. Read more at The Write News.

Posted on March 28, 2002

Consumer Confidence In Net Slips

Consumer Confidence in the Net has dropped thanks to online holiday shopping problems and online fraud. Online fraud continues to a major hindrance to the development of ecommerce. Customers also complained about customer service problems. Read more at CNET.

Posted on March 26, 2002

Ebay Adds Travel Site

eBay announced its new travel site. The new eBay Travel service will include Priceline airline tickets and hotel rooms combined with offers from eBay auction listings for items like luggage, tickets and vacation rental properties. Read more at CNET.

Posted on March 20, 2002

Surfers Shun Paying For Content

A lot of publishers are setting up subscriptions services in an attempt to get users to pay for content. Also, a lot of web services are switching over to a fee-based model. But consumers don't appear to be as ready for the change. 70% of adult web users say that can't imagine anyone paying for online content. Read more at Newsbytes.

Posted on March 18, 2002

WHSmith Creates Online Digital Media Store

WHSmith, the UK's largest books, stationery and magazine retailer, announced plans to expand its online ebookstore into an online digital media store featuring DRM-protected downloads of audio books, music and video in the Microsoft Windows Media format. The site is powered by OverDrive, Inc., a provider of ebook, DRM and digital media marketplace technologies. WHSmith.co.uk, which says it already has over 2 million physical goods for sale online, will rollout the new digital inventory in phases. Read more at The Write News.

Posted on March 15, 2002

Ebay Outage Lasts 90 Minutes

Ebay went down for 90 minutes on March 14th. The outage lasted from 1:10 p.m. and 2:40 p.m. PT. Ebay said its auctions were still running during the outage but people were unable to reach them from the Ebay homepage. Read more at CNET.

Posted on March 14, 2002

Buy.com Partners With Distributor Baker & Taylor

Buy.com, Inc., an online store, announced a partnership with Baker & Taylor (B&T), a premier supplier of books, music, and video to libraries and retail stores, to provide fulfillment services for its entertainment categories including music, books, videos and DVDs.

Posted on March 8, 2002

Return of the Online Grocers?

Internet grocery delivery is making a comeback -- but it isn't because of startups like WebVan and Homeruns.com. Brick-and-mortar supermarket chain Albertson's is developing and expanding its online offerings. CNET has an interview with Albertson's vice president of technology who discusses Albertson's expansion and the future of grocery shopping. Click here to read the interview.

Posted on March 6, 2002

Shopping Population Growing, Changing

A study has found that the demographics of online shoppers are becoming more like the demographics of the general U.S. population. The number of online shoppers is also expected to double to 66 million over the next five years. Read more at Newsbytes.

Posted on March 5, 2002

Fraud Hampers Ecommerce Growth

Credit card fraud and identify theft are hampering ecommerce by discouraging and frustrating both consumers and merchants. To battle fraud some customers are turning to new credit card protection systems: Visa's Verified by Visa and MasterCard's Universal Cardholder Authentication Field. Read more at ecommerce-guide.com.

Posted on March 4, 2002

Buy.com Launches Buy.com Magazine

Buy.com, Inc., an online store, announced the first edition of Buy.com Magazine. Starting with a circulation of 5 million, the publication offers customers computing products, wireless products, music, DVDs, digital cameras and PDAs. Read more at The Write News.

Posted on March 1, 2002

First Ebay Sale Can Be Difficult

Ebay has decreased the number of featured auctions it lists per page -- upsetting its sellers. Many of the sellers who pay $19.95 for the featured listing are especially outraged and are asking for refunds. Read more at CNET.

Posted on February 27, 2002

Real Estate Listing Fees Rise at Ebay

Ebay.com is increasing the listing fees for some its Real Estate listings from $50 to $100. The rates take effect on March 7, 2002. Read more at CNET.

Posted on February 22, 2002

Problems for Amazon's zShops

Unlike rival eBay, Amazon.com is having trouble growing its sales of used products. Recently, the sellers have complained about problems accessing their accounts and when trying to list items. Amazon also recently received complaints from the Author's Guild, which emailed its author members to delink from Amazon because they claim that Amazon.com's used book sales could hurt authors new book sales. Read more at CNET.

Posted on February 22, 2002

BidBay, Ebay Settle Lawsuit

BidBay and Ebay have settled a trademark lawsuit. Ebay sued BidBay for trademark infringement for BidBay's use of "Bay" in its name. As part of the settlement BidBay will be changing its name to AuctionDiner.com. Read more at CNET.

Posted on February 20, 2002

PayPal IPO Debuts

PayPal, a popular online payment service, had a strong IPO debut with a price increase of over 50%. PayPal's IPO debut was delayed over patent lawsuits. Read more at CNET.

Posted on February 15, 2002

Half.com Will Stay Whole

Ebay.com has decided against turning its Half.com property into part of Ebay. Half.com is a fixed-price service which allows users to buy and sell used goods. Ebay purchased Half.com in 2000. Read more at CNET.

Posted on February 12, 2002

Fake Ebay Email Pretends to Be Customer Service

Ebay users need to watch out for a fake email that pretends to be email customer service and tries to coax readers into submitting password and credit card information through an online form. The email tells customers that a product they ordered will be shipped soon with information about cancelling the order at the end of the email. If people complete the cancellation form the spammers can collect personal information such as passwords and credit card numbers. Read more at Newsbytes.

Posted on February 6, 2002

Ebay to Host Auctions for Sothebys

At one time Amazon.com Auctions was the online host for the well-known Sotheby's auction house. Now Sotheby's listings are about to appear to Ebay. The listings will be placed in Ebay Premier -- Ebay's section for higher-end auctions. Read more at CNET.

Posted on February 3, 2002

Priceline to List Items on Ebay

Priceline announced its plans to list some of its product offerings through Ebay's But it Now feature. The items to be listed include airfare, hotels, car rentals, cruises, time-shares and vacation packages. Read more at CNET.

Posted on February 1, 2002

Olympics Items Popular at Online Auctions

Olympic Tickets are big sell online. Everything from expensive hotel packages to cheap Olympic pins are for up for bid. Read more at CNET.

Posted on January 28, 2002

Ebay Adds Real Estate Marketplace

eBay is expanding its real estate listings by creating a special section for the buying and selling of vacation properties, including time-share properties. eBay is also including listings from Timeshare Nation and Century 21 Vacation Properties. Read more at BizReport.com and The New York Times.

Posted on January 23, 2002

Amazon Posts a Profit

Amazon has announced its first profitable quarter. Amazon's fourth quarter included strong sales in books, music and video, plus growth from its international divisions. Read more at CNET.

Posted on January 22, 2002

Will People Buy Online Films?

Are consumers ready to pay for online films? Or, is it easier to purchase a DVD or rent one from your local Blockbuster? There are a lot of music subscription services emerging, although only Napster (when it was free) has made much of an impact so far. However, the Web may provide ways for independent filmmakers to showcase and earn revenue for their films. Click here to read more at InternetNews.com

Posted on January 21, 2002

eBay Raising Fees

eBay is going to start charging for its "Buy it Now" feature as well as changing the way it calculate fees on auctions involving multiples of the item. eBay is also increasing its transaction fees on winning bids. The new fees go into place on February 1st, 2002. Read more at CNET.

Posted on January 18, 2002

Another Big Quarter for eBay

eBay turned in another impressive quarter, with a 64% increase in revenue in its 4th quarter of 2001. eBay is also looking at buying or teaming up with a competitor in the Japanese market. $2.7 billion worth of goods were sold through eBay in the 4th quarter. Read more at CNET

Posted on January 14, 2002

2002 Ecommerce Predictions

Business 2.0 looks at the year ahead in this article forecasting the year in ecommerce for 2002. The predictions show a good ecommerce year with a focus on improving customer service. The article also predicts troubles for Yahoo and the failure of Napster. Click here to read more.

Posted on January 8, 2002

Online Holiday Shopping Rings Up $13.8 Billion

The total sales from this holiday season (November and December 2001) closed at $13.8 billion for online retailers, about 15% higher than 2000. This is a good performance considering the poor economic conditions. Free shipping was one the biggest online shopping lures this season. Read more at Newsbytes

Posted on January 7, 2002

Ebooks a Tough Sell? Think Again

Palm Digital Media announced that it sold almost 180,000 ebooks in 2001, up more than 40 percent from 2000. Read more at The Write News.

Posted on January 5, 2002

eBay Charity Falls $90 Million Short

eBay's Auction for America charity auction fell well short of $100 million goal -- but still raised $10 million. Part of that was a $1 million donation from eBay and other contributions from Taco Bell, Jay Leno, Wells Fargo, George Lucas and others. Some criticized the auction and claimed eBay was only out to promote its BillPoint payment system, which it required buyers to use for the Auctions for America charity. Click here for more information.

Posted on January 4, 2002




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