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What Will eBay Do With Skype?

The rumors that eBay is buying Skype have turned out to be true. Skype is a free online phone service provider, called Voice-over-IP, that allows Skype users to connect over the Internet. Skype users can also call regular phone lines. But what does the purchase mean for eBay buyers and sellers? A BBC article says it might allow over-the-phone bids or Skype bidding. However, there is some confusion as to how Skype users can be converted into auction users.
While eBay might gain some opportunities to do more for its customers by making it easy for them to talk to each other or be involved in the closing stages of auctions, he said, the attractions for Skype users were less clear.

At the moment, most people use Skype to make cheap and easy phone calls via their computer and a broadband link.

"Changing this success formula could have disastrous consequences for customer numbers, particularly given emerging alternatives such as MSN Messenger and Google Talk," Mr Heath told the BBC News website.

John Delaney, principal consultant at analysts Ovum, added: "eBay has definitely overpaid for Skype."
Some other guesses at what eBay might do with Skype can be found on this Fast Company blog post.

Posted on September 12, 2005
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